Training Manager (CRM & IT)

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide.

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Producing written learning materials, inclusive of images and recordings (using MS Word/PowerPoint/Paint, Snippet, TechSmith Camtasia video editing system) to align with ICE business/departmental needs within the parameters of the system specification.

Salary and benefits:

• £40,000 p.a.
• Hybrid
• 25 days holiday + 8 days public hols + Christmas shutdown
• Up to 8% contributory pension
• Annual £100 allowance towards your wellbeing
• Big Gym membership savings with the GymFlex scheme

To apply email your CV to buildyourfuture@ice.org.uk

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• identify training needs and design courses (think user-friendly).
• deliver training in a variety of ways, from online modules to classroom sessions.
• create clear and engaging training materials (think manuals, videos, and online resources).
• help our staff get up and running on our new CRM system (ICE Connect).
• be the bridge between staff and the developers, making sure any issues are ironed out.

• Technical expertise required:
  • Hands-on user knowledge of authoring tools such as TechSmiths Camtasia is essential, with ability to create clear/concise training material
  • Expertise in using a CRM system (Dynamics 365 preferred).
  • Intermediate knowledge of Microsoft suite is essential
• Background in designing, delivering and evaluating training programs is crucial, along with strong instructional techniques for diverse learners
• Excellent written and verbal communication skills essential to explain complex topics, actively listen to user needs and collaborate effectively with stakeholders

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